OUR SERVICES
Quality Management System Consulting
We help companies by
- Implementing new ISO9001:2015, AS9100D, AS9110, and AS9120 Quality Management Systems
- Upgrading certification to a new standard
- GAP analysis for certification or compliance
- Defining processes and process mapping
- Resolving audit nonconformances
- Conducting internal audits
- Providing Internal Auditor training
- Witnessing certification and surveillance audits
- Optimizing your current quality management system documentation
- Developing Risk Management
Internal Audit
We’ll conduct Internal Audits of your Quality Management System in order to identify any deficiencies or improvements within the Quality Management System. Evaluate current, actual performance and the improvement efforts necessary to meet your certification of choice.
Internal Audits are integrated into organizations’ corrective and preventive action processes. They take a snapshot of the current environment, map it to defined specifications and identify nonconformities. The nonconformities then are fed into a corrective action process that recommends specific actions and solutions. Our Internal Audit process also verifies whether the corrective actions have been implemented and the root causes of the original nonconformities have been eliminated.
We’ll also verify that your QMS is in conformance with Internal Policies and Procedures, and Customer Requirements.
Process owners in your organizations needs to clearly answer these questions:
- Is the process appropriately determined?
- Is the process identified and appropriately defined, including for example process inputs, outputs, resources and controls?
- Are Process Owner and Process User responsibilities assigned?
- Is the process implemented and maintained?
- Is the process effective in achieving the desired results?
- What is the process?
- What is it trying to achieve?
- Who is the customer of the process?
- Does the process address applicable customer specific requirements?
- Are Process User competencies identified?
- Is the process operating, as defined?
- What is the desired level of performance?
- Have process performance targets been established, including those specified by the customer?
- Have process measures (e.g. KPIs) been established and are mechanisms in place to collate and analyze the data?
- What is the current level of performance?
- Is process performance regularly reviewed by top management?
- Where performance is not being achieved, are improvement plans in place?
Key Steps
Our internal audit is most successful as our auditors are able to complete these five activities:
Schedule: This list of events includes the audit dates, the name of the person who will lead the effort, the high level processes included in the audit and the types of resources and documents needed from the process owner.
Audit Agenda: The agenda details an audit’s scope, objectives and audit plan. It provides a chronology of the audit from start to finish and notes which specific processes and subprocesses will be audited, when they will be audited.
Manage: The lead auditor manages the overall process. He or she manages and communicates any changes to the audit plan, communicates progress to the organization, ensures the schedule stays on track, reviews the previous corrective actions to ensure they’re still effective, and ensures the audit is conducted professionally and positively.
Audit Report: Organization receives a copy of the written audit report that includes evidence of conformity for all standard clauses, observations, opportunities for improvements, and a list of nonconformities.
Post Audit: The organization is responsible for responding to audit nonconformities, observations, and opportunities for improvements internally. The response includes containment if applicable, immediate correction of nonconformance, the root cause, and the corrective action to address Root Causes. The organization’s process owner then reviews the response to determine whether the probe and corrective actions are adequate. The organization is responsible for successfully implementing correction and corrective actions without undue delay.
The second stage is to verify the effectiveness of the implemented corrective action. Then, the organization’s process owners verify the implementation and that the root cause of the original nonconformity has been eliminated.
The most successful auditing programs automate these five steps so they’re easily repeatable. Quality management systems also can help with implementing the steps and ensuring audit management is executed as a closed loop cycle —an end-to-end process that extends from audit management through corrective actions to change control.
Organizations that apply these auditing best practices will be well on their way to attaining impressive business results.
Final delivery of our internal audit process will include:
- Audit Agenda
- Audit Report
- Nonconformances and opportunities for improvements
You may have a shortage of internal resources or just want a continuous check of your QMS with our certified aerospace auditor. Let us know your needs, we will exceed your expectation.
Request a FREE ConsultationLead Auditor and Internal Auditor Training
This course is designed to provide the training and certification to become a Lead Auditor for ISO 9001:2015 / AS9100/AS9110/AS9120 Quality Management Systems.
This course will teach you how to perform a quality management systems audit as both a team member and a team leader, designed to cater for those who:
- have not previously completed an ISO 19011 Management Systems Lead Auditor Qualification and want to be able to conduct quality internal audits within your organization either as a team member or a team leader
- want to become an independent quality external auditor
- want to become an internal QMS auditor
- are developing and implementing a QMS
- are looking to work in the area of audit planning
- wish to consolidate any informal experience you may have gained in your career
- find their existing QMS is not giving you the benefits it should
Training is provided on-site at your facility, or via a virtual classroom.
Certification will be issued upon successfully completed training session.
Lead Auditor and Internal Auditor Training Courses
- AS9100D Aviation, Space, and Defense Lead Auditor and Internal Auditor Training.
- ISO 9001:2015 Quality Management Systems Lead Auditor and Internal Auditor Training
Supplier Audits
Supplier quality management is a critical business practice for companies that increasingly outsource business processes to strategic partners and have increased reliance on vendor products and services. Our audit process ensures that your suppliers are continually performing at or above the levels outlined in procurement contracts.
We audit your suppliers to ensure the suppliers’ internal processes adhere to a defined quality standard. Key suppliers are typically audited yearly. Those that have poor quality metrics, however, are audited more frequently. We use the audit results to identify process, training or documentation issues that affect your suppliers’ quality metrics. The organization then ask its suppliers to address the issues in a specific timeframe.
We can provide the followings based on your needs:
Product Audit – An assessment of the final product or service and its “fitness for use” against the intent of the purpose of the product or service.
Conformance to specs Audit – An assessment to verify conformance to standards, methods, procedures or other requirements. Usually concentrate only on one specific process element.
Quality Systems Audit – Verification that ISO and AS quality management system and organizational plans are indeed carried out to meet identified requirements.
Request a FREE ConsultationGovernment Business Consulting
DLA and Small Business
DLA continuously engages in outreach efforts to find potential small business suppliers and teach them how to do business with DLA.
Small Disadvantaged Business (SDB) Program
SDBs are small businesses that are at least 51% owned and controlled by a socially and economically disadvantaged individual or individuals.
8(a) Program
The 8(a) program refers to section 8(a) of the Small Business Act, a program developed to help small disadvantaged businesses compete in the marketplace. It also helps these companies gain access to federal and private procurement markets.
Women-Owned Small Business (WOSB) Program
It provides for a Women-Owned set-aside and is aimed at expanding federal contracting opportunities for WOSBs. The WOSB Federal Contract Program authorizes contracting officers to set aside certain federal contracts for eligible Women-Owned Small Businesses (WOSBs) and Economically Disadvantaged Women-Owned Small Businesses (EDWOSBs).
Historically Underutilized Business (HUB) Zone Program
The HUBZone program establishes regions within the country that are defined as underutilized business zones. A Historically Underutilized Business Zone (HUBZone) is a small business owned and controlled 51% or more by one or more U.S citizens. This contracting program is intended to encourage the award of contracts to small business located in designated economically distressed urban and rural areas.
Veteran-Owned Small Business (VOSB) Programs
All veteran-owned companies should register their company with the VetBiz database at www.vetbiz.gov. This database is free and available to any veteran-owned business. Purchasing officials use this database for market research purposes when looking for veteran-owned companies.
Service-Disabled Veteran-Owned Small Business (SDVOSB) Program
The SDVOSB Program offers opportunities to Service-Disabled Veterans by providing set-asides reserved exclusively for SDVOSB’s
Indian Incentive Program (IIP)
The IIP is a Congressionally sponsored program that provides a 5% rebate back to the prime contractor on the total amount subcontracted to an Indian-Owned Economic Enterprise or Indian Organization.
TEN STEPS TO DOING BUSINESS WITH DLA
- You need a DUNS number
- You need SAM registration
- Register DIBBS
- Perform a DIBBS or FedBizOpps Search to find opportunities
• Backorder Listing
• Unawarded Solicitation Opportunities
• No-Bid Solicitations List - Submit your quotes on the DLA Internet Bid Board System (DIBBS)
- Research Before Selling to Defense Logistics Agency:
• Military Packaging
• Inspections Requirements
• Bidsets and Drawings, C Folder
• Specifications: http://quicksearch.dla.mil/
• Federal Acquisition Regulations and Clauses: https://www.acquisition.gov/far/
• Socio-economic Set-Asides. - Market your company
- JCP Certification for defense
- Submit DD250 for product/service / FAT / PLT shipment
- Invoice to DLA
FAA Compliance
- FAA 8130
- FAA 145
- FAA Compliance Program
The FAA establishes regulatory standards to ensure safe operations in the National Airspace System. The FAA’s safety system is largely based on, and dependent upon, voluntary compliance with these regulatory standards.
The aviation and aerospace communities have a statutory obligation to comply with established regulatory standards. This obligation includes a duty to develop and use processes and procedures that will prevent deviation from regulatory standards.
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